Claims and safety
A workplace injury can leave employees, employers, and treating providers with questions. Broker Solutions works with partner resources across claims support and California on-the-ground safety expertise.
The support available depends on the program and account. Details are reviewed at submission.
A coordinated process
The partner material describes a claim process involving early triage, communication, active claim management, and closure. Specific services depend on the program and are confirmed at submission.
The process starts when an injury is reported.
A partner may provide nurse triage and direction to an appropriate level of care, as available under the program.
Communication may connect the injured employee, the business, and the treating clinic.
Incident information is collected and the claim is filed through the applicable process.
The partner material describes claim investigation, treatment coordination, and return-to-work planning.
The claim proceeds through its applicable handling and closure process.
Early response and communication
The provided program material describes nurse triage at first report of injury and communication among the employee, business, and treating clinic. Availability and process details are subject to the applicable program.
Information to confirm
Triage, communication, and claims handling arrangements vary by program. Contact Broker Solutions to confirm the services that apply to an account.
California expertise
Broker Solutions provides California job site safety visits and client-specific on-site training. The partner material also describes support that can include:
Partner services are subject to availability and account eligibility. No outcome is guaranteed.
Broker Solutions
Call or email us to discuss available claims and safety support for the account.
